Jun 2025 — Present
Freelance IT Support Specialist
Device support & repair, network setup & monitoring, Google Workspace administration, and solution documentation for clients.
Hello, I'm
Alif Farianto
I help businesses and teams work more smoothly — from day-to-day IT support, Google Workspace administration, to network troubleshooting that is fast, reliable, and low-disruption.
About
Designing technology that works
I'm a results-driven IT Support Specialist with over 5 years of experience delivering comprehensive technical support, system maintenance, and network administration in fast-paced business environments. My specialties include hardware & software troubleshooting across Windows, macOS, and Linux; LAN/WiFi network management; and Google Workspace (G Suite) administration.
My expertise also covers user account management, cloud integration, and remote IT support. I've built IT infrastructures from the ground up, optimized system uptime, and resolved technical issues with a focus on minimal disruption and maximum efficiency — both working independently and as part of a team.
- Multi-platform IT support — Windows, macOS, Linux (hardware & software)
- Google Workspace (G Suite) administration & user account management
- LAN/WiFi networks — routers, switches, access points, basic firewalls
- Cloud integration, remote IT support, & system uptime optimization
Skills
What I specialize in
A IT Support
Troubleshooting & maintenance of hardware/software on Windows, macOS, and Linux for laptops, desktops, and office devices.
B Google Workspace
User account administration, email configuration, security settings, and G Suite troubleshooting.
C Networking & Troubleshooting
LAN/WiFi setup & monitoring — routers, switches, access points, and basic firewall configuration.
D Remote IT Support
Fast, clear remote technical support, account management, and low-disruption solutions.
E Cloud & Integration
Cloud service integration, system configuration, and business continuity support.
F Maintenance & Documentation
Preventive maintenance, best-practice security, and solution documentation for continuity.
Services
How I can help
01
IT Support & Troubleshooting
Resolving hardware & software issues on Windows, macOS, and Linux — cutting downtime and getting your team back to work fast.
02
Google Workspace Administration
Managing user accounts, email, and security in Google Workspace so your team stays productive and protected.
03
LAN/WiFi Networking
Designing and monitoring stable networks — routers, switches, access points, firewalls — so everyone stays online reliably.
04
Remote IT Support
Fast remote support with minimal disruption — resolving issues without losing your work.
05
Maintenance & Documentation
Preventive maintenance, security hardening, and clear documentation so recurring issues stay fixed.
Experience
Work experience
Oct 2019 — Jun 2025
Information Technology Specialist — FAB Indonesia
IT support across all business units, Google Workspace & email administration, plus LAN infrastructure configuration and maintenance.
Mar 2011 — Jul 2019
Accelerating Business Eminence (PT ABE)
Designed and implemented network infrastructure from the ground up, supporting long-term company growth.
Contact
Let's talk
Have a project or need technical help? Don't hesitate to reach out.